Efektivitas Pelatihan Komunikasi Untuk Meningkatkan Keterampilan Komunikasi Siswa Kejuruan Jurusan Akomodasi Perhotelan

Andi Ahmad Ridha

Abstract


This study aims to determine the effectiveness of effective communication training on communication skills of vocational students in hospitality accommodation. This research uses quantitative experimental method with one group pretest posttest design. The subjects consisted of 6 students of vocational schools majoring in hospitality accommodation with poor communication skills. Intervention given to the subject is in the form of effective communication training. The research instrument used is learning evaluation and rating scale observation sheet. Data analysis was done descriptively and using statistical analysis of wilcoxon test. The results showed that there was an increase in knowledge and communication skills possessed before and after students were given effective communication training. The findings of this research can be used as a reference in developing communication skills of vocational students in hospitality accommodation.

 


Keywords


effective communication training; communication skills; vocational student

Full Text:

PDF

References


Arbi, A. (2012). Psikologi komunikasi dan tabligh. (Edisi ke-1). (Cetakan ke-1). Jakarta: Amzah.

Barker, A. (2011). Improve your communication skills. (Revised 2nd Edition). London: Koganpage.

Berko, R., Aitken, J. E., & Wolvin, A. (2010). ICOMM: interpersonal concepts and competencies foundations of interpersonal communication. America: Rowman & Littlefield Publishers, Inc.

Ferguson. (2009). Communication skills. (3rd Edition). New York: Ferguson Publishing.

Fujishin, R. (2009). Creating communication: Exploring and expanding your fundamental communication skills. (2nd Edition). America: Rowman & Littlefield Publishers, Inc.

Haq, K. (2016). Pengaruh pelatihan komunikasi efektif terhadap kemampuan komunikasi (Mahasiswa tingkat akhir program studi psikologi Universitas Mulawarman Samarinda). Ejournal Psikologi, 4(4): 408-418.

Lestari, E., & Maliki, MA. (2006). Komunikasi yang efektif. Jakarta: Lembaga Administrasi Negara RI.

Martiani. (2016). Efektivitas pelatihan keterampilan komunikasi untuk meningkatkan kualitas hubungan ibu-remaja. Naskah Publikasi. Program Studi Magister Psikologi Profesi, Fakultas Psikologi, Universitas Muhammadiyah Surakarta.

Rivers, D. (2005). The seven challenges, a workbook and reader about communicating more cooperatively. (Revised 3rd Edition). USA: Trafford Publishing.

Wardani, D. S. K. (2012). Pengaruh pelatihan komunikasi efektif untuk meningkatkan efikasi diri mahasiswa. Jurnal Psikologi Pendidikan dan Perkembangan, 1(2): 1-7.


Refbacks

  • There are currently no refbacks.


JURNAL ANALITIKA
Program Studi Magister Psikologi, Pascasarjana Universitas Medan Area
Jalan Setia Budi No. 79 B, Tj. Rejo, Medan Sunggal, Kota Medan, Sumatera Utara 20112 http://ojs.uma.ac.id/index.php/analitika dan Email: analitika@uma.ac.id
Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License