Pengaruh Konflik Peran, Stress, Dan Dukungan Sosial Terhadap Komitmen Afektif Organisasi Pegawai Wanita (Studi Pada Pegawai Wanita Bank X Banjarmasin)

Lestari Dwiyanti(1*), Laila Refiana Said(2), Dahniar Dahniar(3),


(1) Universitas Lambung Mangkurat
(2) Universitas Lambung Mangkurat
(3) Universitas Lambung Mangkurat
(*) Corresponding Author

Abstract


This study aims to analyze the influence of role conflict and stress on the affective commitment of female employees with social support as a moderating variable in Bank X in Banjarmasin. This type of research is explanatory research with a quantitative approach. Respondents in this study were all female employees of the Bank X in Banjarmasin. The sampling technique used is a saturation sampling technique. Data collection uses a Likert scale scale questionnaire. Data analysis techniques using Partial Least Square (PLS) analysis techniques with SmartPLS 3.0 software. The results of the study concludes that there is a significant negative effect of role conflict on affective commitment  and there is a significant negative effect of stress on affective commitment. Other findings indicate that social support is able to act as a moderating variable on the influence of role conflict and stress on organizational affective commitment

Keywords


Role Conflict, Stress, Social Support, Affective Commitment.

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References


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DOI: https://doi.org/10.31289/jkbm.v6i1.2629

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