Pengaruh Employee Green Involvement, Green Training dan Green Image Terhadap Perception for Corporate Social Responsibility Perusahaan Pada PT Cabot Indonesia Jakarta

Authors

  • Raka Wardhani Universitas Trisakti
  • Tiara Puspa Universitas Trisakti

DOI:

https://doi.org/10.31289/jkbm.v6i1.2860

Keywords:

Employee Green Involvement, Green Training, Green Image and Perception for Corporate Social Responsibility

Abstract

The objective of this study is to examine and analyze the effect of brand logo identification, overall brand logo benefit toward customer loyalty through trust and commitment of Global System for Mobile (GSM) cellular operatorconsumers. The samples being used in this study is 200 respondents. The data collection method being used by this study is purposive sampling. The testing is conducted by using Structuctural Equation Model (SEM) analysis method. The findings of this study are: (1) endorser credibility identification has positive effect toward brand equity, (2) endorser credibility benefit has positive effect toward self-brand connection (3) self-brand connection has positive effect toward brand equity.

Author Biographies

Raka Wardhani, Universitas Trisakti

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis

Tiara Puspa, Universitas Trisakti

Program Studi Manajemen, Fakultas Ekonomi dan Bisnis

References

Aragão, C. G., & Jabbour, C. J. C. (2017). Green training for sustainable procurement In-sights from the Brazilian public sector. Industrial and Commercial Training, 49(1), 48–54. https://doi.org/10.1108/ICT-07-2016-0043.

Astri, H. (2012). (CSR) BAGI PENINGKATAN KUALITAS HIDUP MANUSIA INDONESIA The Influence of Corporate Social Responsibility. 151–166.

Belakang, L. (2014). Financial Performance Dengan Corporate Social Responsibility Disclosure Sebagai. 117–142.

Chaudary, S., Zahid, Z., Shahid, S., Khan, S. N., & Azar, S. (2016). Customer perception of CSR initiatives: Its antecedents and consequences. Social Responsibility Journal, 12(2), 263–279. https://doi.org/10.1108/SRJ-04-2015-0056.

Diab, S. M. (2015). The Influence of Training on Employee’s Performance, Organizational Commitment, and Quality of Medical Services at Jordanian Private Hospitals. International Journal of Business and Management, 10(2), 117–127. https://doi.org/10.5539/ijbm.v10n2p117.

Fatma, M., Rahman, Z., & Khan, I. (2016). Measuring consumer perception of CSR in tourism industry: Scale development and validation. Journal of Hospitality and Tourism Management, 27, 39–48. https://doi.org/10.1016/j.jhtm.2016.03.002.

Green, F. (2012). and Evolution in Job Skills: ILR Review, 65(1), 36–67. https://doi.org/10.1177/001979391206500103.

Hair et al. (2010). Multivariate Data Analysis, Seventh Edition. Pearson Prentice Hall.

Hermawan, Asep.2013.Penelitian Bisnis Paradigma Kuantitatif,Jakarta :Grasindo.

Ko, E., Hwang, Y. K., & Kim, E. Y. (2013). Green marketing’ functions in building corporate image in the retail setting. Journal of Business Research, 66(10), 1709–1715. https://doi.org/10.1016/j.jbusres.2012.11.007.

Lee, E. M., Park, S. Y., & Lee, H. J. (2013). Employee perception of CSR activities: Its antecedents and consequences. Journal of Business Research, 66(10), 1716–1724. https://doi.org/10.1016/j.jbusres.2012.11.008.

Madden, (2012). Global Product Quality And Corporate Social Responsibility Perceptions: A Cross-National Study Of Halo Effects.

Martínez, P. (2015). Customer loyalty: Exploring its antecedents from a green marketing perspective. International Journal of Contemporary Hospitality Management, 27(5), 896–917. https://doi.org/10.1108/IJCHM-03-2014-0115.

Martínez, P., Pérez, A., & del Bosque, I. R. (2014). CSR influence on hotel brand image and loyalty. Academia Revista Latinoamericana de Administracion, 27(2), 267–283. https://doi.org/10.1108/ARLA-12-2013-0190.

Matthes, J., Wonneberger, A., & Schmuck, D. (2014). Consumers’ green involvement and the persuasive effects of emotional versus functional ads. Journal of Business Research, 67(9), 1885–1893. https://doi.org/10.1016/j.jbusres.2013.11.054.

Organization-based self-esteem, psychological contract fulfillment, and perceived employment opportunities: A test of self-regulatory theory. (2016). Human Resource Management, 51(6), 827–850. https://doi.org/10.1002/hrm.

Renwick, D. W. S., Redman, T., & Maguire, S. (2013). Green Human Resource Management: A Review and Research Agenda*. International Journal of Management Reviews, 15(1), 1–14. https://doi.org/10.1111/j.1468-2370.2011.00328.x.

Roland K. Yeo, M. J. M., & This. (2009). (Re) Interpreting Action, Learning, and Experience: Integrating Action Learning and Experiential Learning for HRD Roland. Computational Complexity, 2(1), 1–9. https://doi.org/10.1002/hrdq.

Sugiyono, 2006, Statistika Untuk Penelitian, Bandung: ALFABETA.

Srivastava, A. P., & Shree, S. (2019). Examining the effect of employee green involvement on perception of corporate social responsibility: Moderating role of green training. Management of Environmental Quality: An International Journal, 30(1), 197–210. https://doi.org/10.1108/MEQ-03-2018-0057.

Tang, G., Chen, Y., Jiang, Y., Paillé, P., & Jia, J. (2018). Green human resource management practices: scale development and validity. Asia Pacific Journal of Human Resources, 56(1), 31–55. https://doi.org/10.1111/1744-7941.12147.

Uma Sekaran, 2006, Metodologi Penelitian untuk Bisnis, Edisi 4, Buku 1, Jakarta: Salemba Empat.

WRAP. (2014). Green Office: A Guide to Running a More Cost-effective and Environmentally Sustainable Office. Business Resource Efficiency Guide. Retrieved from http://www.wrap.org.uk/sites/files/wrap/WRAP_Green_Office_Guide.pdf.

Yusof, J. M., Musa, R., & Rahman, S. A. (2012). The Effects of Green Image of Retailers on Shopping Value and Store Loyalty. Procedia - Social and Behavioral Sciences, 50(July), 710–721. https://doi.org/10.1016/j.sbspro.2012.08.074.

Zoogah, D. B. (2016). The Dynamics of Green HRM Behaviors: A Cognitive Social Information Processing Approach. German Journal of Human Resource Management: Zeitschrift Für Personal forschung, 25(2), 117–139. https://doi.org/10.1177/239700221102500204.

Downloads

Published

2019-11-30